FreePBX 15 support ends on September 1, 2025. Don’t get stuck on an outdated, potentially vulnerable system. For a limited time, Crosstalk Solutions will migrate your PBX to FreePBX 17 for a flat $699 — no hourly billing, no surprises.

We can migrate to your own hardware or our hosted PBX, but we highly recommend our Crosstalk PBX systems for the best performance, long-term support, and rock-solid reliability.

This promotion applies to systems with fewer than 100 registered phones. Larger systems are welcome — we’ll still give you a great price — but they require a custom quote.

Why act now?

EOL = no more patches. Staying on v15 risks stability and security.
v17 requires a new OS. This is a migration, not an in-place update — perfect time to modernize.
Best results with Crosstalk PBX. Pre-tested, purpose-built hardware makes migration and support faster and smoother.
Protect your investment. Pair your new system with a Crosstalk PBX Maintenance Plan for ongoing OS/FreePBX updates, proactive monitoring, and priority support — and with our Premium plan, your next major FreePBX upgrade is included.
Limited-time pricing. The $699 promo is available through September 30, 2025 to Crosstalk Solutions customers.

What’s included (flat-rate)

Migration of core FreePBX configuration for PBX systems with fewer than 100 registered phones
Move to Crosstalk PBX hardware, customer-provided hardware, or a Crosstalk-hosted PBX (hosting fees separate)
Secure backup/restore workflow and scheduled cutover window
Basic endpoint re-registration guidance (we’ll help point phones to the new system)

Not included (available at additional cost)

Systems with 100 or more phones (custom pricing applies)
FOP2 (Flash Operator Panel 2) migration or licenses
Custom scripting, non-vanilla hacks, or bespoke modules
Commercial module purchases/licenses, carrier changes, SBCs, or complex NAT/firewall redesigns
On-site work (this offer is remote)

Keep your PBX secure — forever — Crosstalk PBX Maintenance Plans

Once your PBX is on FreePBX 17, the best way to stay secure, stable, and worry-free is with a Crosstalk PBX Maintenance Plan:

Basic — $129/month
✔ Monthly OS + FreePBX updates
✔ Automated offsite backups (3 weekly, 3 monthly)
✔ Email + phone support

Standard — $299/month
Everything in Basic, plus:
✔ Priority support queue (5 MACDs/month)
✔ 0.5 Hours Advanced Troubleshooting & hardware support/month (rolls over month to month)
✔ Annual PBX consultation

Premium — $399/month
Everything in Standard, plus:
✔ Priority support queue (10 MACDs/month)
✔ 1 Hour Advanced troubleshooting & hardware support/month (rolls over month to month)
✔ Quarterly security checkups
✔ Major FreePBX upgrades included — never pay separately for big migrations again!

Download PBX Maintenance PDF

How it works

1. Quick discovery call – confirm scope, gather access, pick target (hardware or hosted).

2. Pre-flight backup – safe snapshot of your current v15 system.

3. Build & restore – we stage v17 on new OS, restore configs, and validate.

4. Cutover – planned maintenance window; we minimize disruption and verify calling.

5. Post-migration check – sanity tests, user sign-off, and short stabilization period.

FAQ

Why can’t I just upgrade in place?
FreePBX 17 requires a new base operating system. That means full migration, not an in-place upgrade.

Will there be downtime?
There will be a brief cutover window. We schedule it with you to minimize impact and keep phones happy.

Can you move us to the cloud?
Yes — our hosted PBX option is supported (separate monthly hosting applies).

What about my desk phones?
We’ll help you re-register phones to the new system and provide guidance for provisioning.

Do you move call recordings and CDR?
We migrate core configuration. If you want large historical data (e.g., long-term recordings) moved, we’ll scope that as an add-on.

Terms & Conditions (Promotion)

Plain-English summary: This is a limited-time, flat-rate migration from FreePBX v15 to FreePBX v17 for systems with fewer than 100 registered phones. We’ll happily work with your hardware, but strongly recommend Crosstalk PBX systems for the best compatibility, warranty, and ongoing support. Pairing your new system with a Crosstalk PBX Maintenance Plan — especially the Premium plan — keeps it up-to-date automatically and includes future major upgrades.

1) Offer & Eligibility

Offer: Flat-rate $699 migration from FreePBX v15 to FreePBX v17.
Eligibility: Applies to PBX systems with fewer than 100 registered phones at the time of migration. Systems with 100+ phones require a custom quote.
Availability: Valid through September 30, 2025 and limited to Crosstalk Solutions customers.
Remote service: Delivered remotely; on-site work, if requested, is separately quoted.
Scheduling: Slots are limited; dates are first-come, first-served.

2) Hardware Options

Recommended: Crosstalk PBX systems — pre-tested, optimized hardware ensures faster migration and long-term stability.
Customer-supplied hardware: Must meet FreePBX 17 and new OS requirements; customer is responsible for hardware readiness and any vendor warranties.
Hosted PBX option: Available through Crosstalk (monthly hosting fees apply).

3) Scope of Work (Included)

Migration of standard FreePBX modules/configuration: extensions, trunks, inbound/outbound routes, IVRs, queues, ring groups, voicemail boxes, system recordings, time conditions, and related dialplan objects supported by stock modules.
Deployment of FreePBX 17 on a new OS (required), targeting Crosstalk PBX hardware, customer-supplied hardware, or Crosstalk-hosted PBX.
Pre-migration backup and cutover scheduling to minimize disruption.
Basic endpoint guidance: assist with phone re-registration/provisioning to the new PBX.
Basic post-cutover validation: inbound/outbound test calls, voicemail, queue/IVR routing checks.

4) Out-of-Scope (Available as Add-Ons)

Systems with 100 or more phones (custom pricing applies)
FOP2 migration, configuration, or licensing.
Custom scripting, bespoke dialplan code, non-vanilla module hacks, or unsupported third-party integrations.
Carrier changes/porting, SBC deployment, multi-site WAN design, VPN buildouts, QoS design, or complex firewall/NAT re-architecture.
Bulk migration of large historical data beyond standard config.
Commercial module purchases, renewals, or licensing fees.
Phone firmware/template overhauls or mass reprovisioning projects beyond basic guidance.
New feature design or business-process reengineering.

5) Customer Responsibilities

Provide administrative access to the current FreePBX v15 system, phones (if needed), carrier/SIP credentials, and relevant infrastructure.
Supply target hardware specs if not purchasing Crosstalk PBX hardware or using hosted PBX, ensuring it meets requirements.
Ensure network/firewall allows required traffic and remote access during the project window.
Communicate maintenance window and internal notices to users.
Review and approve cutover timing and final validation checklist.

6) Cutover & Downtime

A maintenance window is required for final cutover. Crosstalk will coordinate to minimize disruption.
Any required carrier changes or third-party delays may affect timing and are not included in the flat rate.

7) Hosted PBX Option

Monthly hosting fees and usage-based charges are separate from this promotion.
Hosted environment specs, redundancy, and SLA terms are governed by the hosting agreement.

8) Data, Backups & Rollback

Crosstalk will take a pre-migration backup where feasible.
Customers remain responsible for their own independent backups/archives.
Rollback for business reasons (not a technical failure) is out of scope and billed separately.

9) Post-Migration Support

Includes a stabilization period for migration-related adjustments.
Ongoing support beyond stabilization is available via billable hours or by enrolling in a Crosstalk PBX Maintenance Plan (Basic, Standard, or Premium).
The Premium Maintenance Plan includes future major FreePBX upgrades like this promotion at no additional cost during your plan term.

10) Fees, Payment & Changes

Flat fee: $699 USD for included scope.
Add-ons or changes are quoted separately and require customer approval.
Payment at scheduling is recommended to secure your slot.

11) Limitations & Liability

Crosstalk is not responsible for third-party outages, customer network changes, or legacy defects revealed during migration.
Liability is limited to the amount paid for the promotion; no consequential damages.