Managed firewall services for your business
We keep your firewall updated and watched around the clock, starting at $99 a month. Our plans cover UniFi gateways, Fortinet FortiGate, pfSense, OPNsense and Peplink, and the same plan covers your switches and access points too. If you have IT staff, think of us as the network specialists working alongside them.
Why businesses choose our plans
- From $99 a month Your firewall, switches and access points on one plan
- No long-term contracts Pay monthly, or pay for 10 months and get 12
- UniFi Certified Partner And a Peplink Certified Gold Partner
- Real people on the phone Email and phone support on every plan
Sound familiar?
Every connection between your business and the internet goes through your firewall, and it's still the device that gets forgotten until something breaks.
- The firewall is a few firmware versions behind, and nobody wants to be the one who reboots it during business hours.
- You'd only find out it went down when someone says "the internet's broken."
- There's a pile of old port forwards and rules, and nobody remembers who asked for them.
- Your cyber insurance renewal asks who maintains your firewall and how often it's reviewed.
- Nobody's sure there's a recent backup of the firewall config.
What's included
Every plan covers your firewall as a managed network device.
Monthly firmware and security updates
We test and install them for you. Some updates are best done outside business hours; each after-hours update is $25 on Basic and Standard, and included on Premium.
Monitoring around the clock
24/7 predictive monitoring (SIEM), plus UniFi alerting on UniFi networks, so we can often spot a problem before your staff notice it.
Configuration backups
Three times a month. If the firewall dies, we load a recent config onto the replacement instead of rebuilding it from memory.
Security reviews on Standard and Premium
Standard includes our Network & Security Checkup once a year and Premium includes one every quarter. It's the same Checkup we sell on its own for $795 a site, and it reviews your firewall rules, open ports and remote access.
People who pick up the phone
Email and phone support on every plan, with a priority queue on Standard and Premium. You talk to the team that knows your network.
How it works
Everything happens remotely, for businesses across the US and Canada.
Free consultation
Tell us what you're running and what you need, and we'll recommend a plan.
Secure connection
We connect over a VPN or Tailscale with two-factor authentication, and we never expose your firewall's management page to the internet.
Audit and baseline
We document your current setup and back up the config. If something needs fixing, we tell you before we make any changes.
Ongoing management
Monthly updates, monitoring and backups start right away. On Standard and Premium, we also schedule your first Checkup.
Plans and pricing
Your firewall counts as one device, so a firewall, two switches and six access points is nine devices. Pay monthly, or pay for 10 months and get 12.
Basic
$99/month
or $990/year, two months free
A small office with a gateway, a switch or two and a few access points.
Book a free consultationStandard
$249/month
or $2,490/year, two months free
A growing network with VLANs, more access points or a few locations.
Book a free consultationPremium
$399/month
or $3,990/year, two months free
A business that stops when the network does.
Book a free consultationNot sure which plan fits? Count your gateways, switches and access points. Up to 20 is Basic, up to 50 is Standard.
| Basic $99/mo | Standard $249/mo | Premium $399/mo | |
|---|---|---|---|
| Network devices covered | 20 | 50 | Unlimited |
| Monthly firmware and security updates | |||
| Predictive 24/7 monitoring (SIEM) | |||
| UniFi alerting, with proactive response | |||
| Configuration backups (3 per month) | |||
| Email and phone support | |||
| Priority support queue | – | ||
| Troubleshooting time per month (rolls over for a year) | – | 30 min | 1 hour |
| Network security checkups | – | Annual | Quarterly |
| External uptime monitoring | – | ||
| Personalized status page | – | – | |
| After-hours updates | $25 each | $25 each | Included |
| Extra support hours | $195/hr | $175/hr | $160/hr |
Got more than one location?
Each additional site gets 25% off its plan. If your main office is on Standard at $249 a month, your second location is $186.75.
Not sure where your network stands?
Start with a Network & Security Checkup ($795 per site). Begin maintenance within 30 days, and we'll credit you the cost of the Checkup.
No long-term contracts. Annual plans are prepaid. If you cancel early, the months you used are charged at the regular monthly rate, and we refund the rest of what you paid. See the full terms.
How firewall changes work
Adding a VPN user, opening a port or writing a new firewall rule is hands-on work, so it comes out of your plan's troubleshooting time. Standard includes 30 minutes a month and Premium includes an hour, and unused time rolls over for up to a year. Once the included time is used up, extra hours are $175/hr on Standard and $160/hr on Premium. Basic doesn't include troubleshooting time, so changes on Basic are billed at $195/hr from the first minute.
Managed firewall FAQs
Which firewalls do you manage?
UniFi gateways, Fortinet FortiGate, pfSense, OPNsense and Peplink. We deploy and support these for our customers, and we stick to what we know. If you're running something else, book a consultation and we'll talk about moving to one of these.
Do I have to replace my firewall?
Not if it's on that list and the manufacturer still releases security updates for it. If it's out of support, we'll tell you during the audit and recommend a replacement.
What happens if the firewall goes down at 2 a.m.?
Monitoring runs around the clock, so the alert is logged the moment it happens. Our team works Monday to Friday, 9 a.m. Eastern to 5 p.m. Pacific, and we pick up overnight and weekend alerts first thing the next business day. We don't staff a 24/7 security operations center.
We already have an IT person. Does this replace them?
No, we work alongside them. A lot of IT staff are great with computers and servers and would rather not own the firewall too. We take care of the network side, and they get a direct line to us.
Is there a contract?
No long-term contracts. Monthly plans are month to month, and you can cancel whenever you want. Annual plans are prepaid: you pay for 10 months and get 12. If you cancel an annual plan early, the months you used are charged at the regular monthly rate, and we refund the rest of what you paid. The details are in our terms and conditions.
Does the plan cover my switches and WiFi too?
Yes. Every plan covers your firewall, switches and access points as network devices. See managed network services for everything the plans include.
Want a second set of eyes on your firewall?
Book a free consultation, or call us. You can also start with a one-time Network & Security Checkup for $795. Begin maintenance within 30 days, and we'll credit you the cost of the Checkup.
Or email info@crosstalksolutions.com.