Crosstalk Cloud PBX

The Crosstalk Cloud PBX is a new service-based phone system powered by ClearlyIP. The Crosstalk Cloud PBX has been designed to meet the needs of small-medium businesses typically ranging from 2-20 phones. Our Crosstalk Cloud PBX service and installation procedure will take the effort and complexity out of deploying a new phone system as we will use our experts to perform the majority of the installation - we want the migration to a new phone system to be as painless as possible!

Our pricing is 100% transparent and has been structured to provide incredible cost savings vs. competing solutions such as RingCentral or 8x8 - we highly encourage you to get a quote from other vendors to compare!

Painless Installation Process

The Crosstalk Cloud PBX comes with everything you need! We want to make the transition to a new PBX as painless as possible for you.

Included in the Price:

Best Practice Design Session - we work with you on the PBX design, go over best practice options, and answer any questions you may have about the new system.

Complete Setup - All hardware is configured and tested to ensure 100% functionality when you receive the phones.
7 Days of Support - After you receive the phones, you have unlimited support from Crosstalk Solutions for 7 days. We know that switching phone systems can be a big project, so we are here to help you through the entire process.

E911 - We will set up (1) Kari's Law / Ray Baum Act compliant e911 phone number for emergency services.
Phone Number Porting Assistance - we will guide you through the process of moving your phone numbers to the Crosstalk Cloud PBX solution.

Feature-Rich Cloud Server

The Crosstalk Cloud PBX (powered by Clearly Cloud) has all of the features you would expect in a PBX solution and more! Multiple DID inbound routes, voicemail, Caller ID (inbound and outbound), call forwarding, conference calling, FindMe/FollowMe, queues, and an automated attendant are just SOME of the features included in this robust solution.

Many Phones to Choose From!

With 3 models of Crosstalk phones as well as cordless, conference room, and softphone options, the Crosstalk Cloud PBX can be customized to suite the needs of any small to medium sized business! All Crosstalk phones come with a 2-year factory warranty, full color displays (with your logo as the background) and Gigabit Ethernet pass-through ports.

High-Performance Call Panel

Crosstalk Cloud offers a highly responsive call panel to give you insight into the active calls on your system. From when and what callers are in a conference room, to who is waiting in a queue and how long they've been waiting.

The Call Panel offers all of these features and MORE including a fully featured, browser-based softphone!

Transparent Pricing

We don't want any confusion about what you're paying for! Here is how the pricing works:

1. Pick Your Phones

We have a phone to fit any need from utility phones (break rooms, warehouses) all the way up to Receptionist/power user phones. We also have cordless and conference phone options! You 100% own your phones - you are not leasing them forever like other services.

2. Installation Services

We charge $250.00 for the base installation which includes setup of your first (2) phone extensions, setup of (1) DID phone number inbound route w/e911, plus all related phone system options. Each additional phone beyond the initial (2) phones adds $50.00 to the setup fee.

3. Monthly Service

Use our Crosstalk Cloud calculator to estimate your monthly phone bill. You only pay for the minutes you use - don't fall for the 'unlimited minutes' trap! Monthly service is $5.00/extension + $1.00 per DID (phone number) and $0.009/minute for domestic calling. That's it...simple!

Setup Services Included

Best Practice Design Consultation

All Phones Configured and Tested

Setup of (1) Inbound Route

Setup of (1) E911 Address (Kari's Law / Ray Baum compliance)

Phone Number Porting Assistance

7 Days of Unlimited Support (after you receive the phones)

Call Panel Features

Monitor and Manage Calls

Softphone Included for All Users

Monitor and Manage Call Queues

Visual Voicemail

Conference Room Management

Detailed Call Statistics / CDR's

Listen to Call Recordings

Set Call Forwarding / Follow Me

Manage Emergency Settings

Call Waiting / DND (Do Not Disturb)

Cloud PBX Features

Custom Inbound Call Routing

Auto Attendant / IVR

Voicemail / Voicemail to Email

Ring Groups / Queues

Customizable Music on Hold (MoH)

Call Transfer / 3 Way Calling

Conference Bridges / Rooms

Time Conditions

Follow Me / Forward to Cell Phone

Many More Features Included!

FAQs

Crosstalk's Hosted PBX solutions are a full version of the FreePBX open source PBX, but hosted offsite in a cloud-based server.

Crosstalk's Cloud PBX on the other hand is more of a PBX service - it does not run full FreePBX, but it is still Asterisk-based in the back end. You will have a web interface that you can log into to make changes, and of course your users will benefit greatly from the Call Panel functionality.

The Crosstalk Cloud PBX is a more direct competitor to the RingCentral / 8x8 model of phone system services. While you don't have as many options and features with the Crosstalk Cloud PBX, the included features should be more than adequate to meet the needs of most 2-20 user small businesses, and it is more cost effective than the Hosted PBX solution.

No - this solution is designed to be more cost effective than competing solutions such as RingCentral and 8x8. While you pay more up front for the phones and setup services, the monthly out-of-pockets costs are minimal, and the ROI for the Crosstalk Cloud PBX is typically less than 1 year. The 5-year savings are closer to 50% of what you would be paying for a competitor's service.

Because we have designed the ongoing monthly costs to be minimal, we do not make much revenue on the service itself, so therefore the benefit to Crosstalk is in the hardware sales and installation fees only.

That being said, if you already have the specific phone models that we offer, we can make an exception and only charge for the setup and installation. This would be for Crosstalk/ClearlyIP 230, 250, or 270 phones, or the Yealink W60P cordless and Yealink CP920 conference phone.

The Benefits Of Crosstalk

Best Practice Design and Implementation

Crosstalk Solutions has been designing and building phone systems for close to 20 years. We will work with you to design the most effective and efficient Crosstalk Cloud configuration possible. This is integral to the successful deployment of your new phones, and our goal is to ensure you are making the best use of the system – not simply using it to send and receive phone calls.

7 Days Support

Stepping into a new phone system is always an adjustment for business operations. Crosstalk Solutions includes 7 days of unlimited support after you receive your Crosstalk Cloud phones to ensure that any changes, tweaks, and fixes necessary are covered as you transition to the new system.

Painless Initial Setup

Our goal is to ensure that you are transitioned to your new phone system as painlessly as possible! We will answer all of your questions and work with you to create a call flow design that best suits your business, and routes your callers effectively at any time of the day or night.

Number Porting Assistance

Porting phone numbers to a new carrier can be scary! We include assistance with number porting as part of your Crosstalk Cloud installation service. We will oversee the number porting process, and make sure that all paperwork is submitted correctly and any issues are addressed immediately so that you don’t lose calls.

Build Your Crosstalk PBX System Now!

The Crosstalk Cloud PBX is designed for a typical office with 2-20 extensions, however we understand that when it comes to phone systems, one size definitely does not fit all! If you are unsure about which type of PBX system is the right choice for your business, we're here to help! Email us at info@crosstalksolutions.com or call 541-787-8870 to speak with an expert today!

Server Options

Need more power? Check out our full range of Crosstalk PBX servers in the Crosstalk store! Then contact us for your SAME DAY estimate!

Get More Info Now!

Get it right the first time around, with Crosstalk! Leave us your name, email, a phone number, and some details that you'd like us to know, and we'll get back with you pronto!